Unlocking Opportunities in Every Conversation
Overwhelmed by the time your team spends reviewing
countless call recordings?
We understand the struggles faced by call centre operators and supervising teams desperately searching for valuable insights and call auditing. Imagine if those hours were instead leveraged by integrating AI, significantly boosting your company's profitability.
The catch? It's not the task that's flawed, but the method.
Our Journey
has been on a trajectory of consistent growth, expanding its reach across numerous Indian cities.
From Idea to Reality
Lack of good quality transcription solution for contact centre conversationsFaced challenges in regional languages in Noisy telephonic callsRolled out for NoBroker Calls, successfully transcribed Hindi, English & combination;
Reduced transcription latency time and overall transcription cost.Ability to Identify Key Topics, Sentiments etc. rolled outScaled up transcription to 2000 hour/day scaleBuilt a massive in house labeled dataset for AI TrainingOur model expanded its capability to understand 5 more languagesBuild Call Scoring, Auditing, frauds, violation tracking and other featured for Business Process ManagementConceived the idea of offering these features as a SaaS product
ConvoZen Debut
Shared the product with friends & network companies receiving great feedbackOnboarded customers in EduTech, Finance, E-Commerce & HealthCare#1 Product of the Day on ProductHunt
100
%Fewer Manual Audits
0
%Increase In Sales Conversions
0
%Compliance Assurance
100
%Reduction in Agent Violations
Why keep this revolutionary
transformation to ourselves?
We're firm believers that every business deserves an advanced, efficient call centre—and we're committed to making that a reality.
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